liberatingstyle web store FAQ section

RETURN POLICY * If you are not entirely satisfied with your purchase we will gladly accept returns. * Acceptable returns are items that have not been worn, washed, damaged, or altered in any way. Merchandise must be in original condition. All tags must remain attached. * Final sales include sale items * Returns must be postmarked and prepaid within 14 days of the original ship date. * Liberating Style suggests that you send your package insured and tracked, liberatingstyle.ecrater.com is not responsible for missing items or packages. * Returns must be sent to: Liberating Style 804 S Mackin Lane Moses Lake, WA 98837 Attention: Angie * Please include the provided Return/Exchange Form. * Your approved return will not be processed until we have received your original order. Once we have received your return we will notify you via email. * The original credit card used for purchase will be credited within 5 business days following the return approval. Customer paid UPS/USPS shipping charges will not be refunded. Any questions please email: angelaclay@liberatingstyle.com or call 509-989-0500.

The same standards apply as for the returns. *However with the exchange you pay for the shipping for the new item(s) selected. * Accompanied with the exchange a description of the new item. If the new item has been sold out then you will be refunded your money via your method of payment and an email will be sent to you to notify you of the refund.

CANCELING/MODIFYING AN ORDER Once your order has been submitted any modifications or cancellations must be made prior the order being processed and shipped. Please email info@liberatingstyle.com call: 509-989-0500

ORDER FULFILLMENT Items are not guaranteed, if an item is sold out the customer will be notified immediately via email or telephone. Orders with sold out items will either be voided or the amount of that item will be deducted from the total, and the order will be sent partially fulfilled.

ORDER PROCESSING Order processing takes place Monday through Friday. Orders placed before 3:00 pm PST will be processed and shipped within 24 hours. Orders placed Saturday and Sunday will be processed on Monday. Order processing will not ship on major US holidays.